Refund Policy

Refund Policy

Effective Date: 23rd October 2025

Thank you for shopping at GourmetGuidely.com ("we," "us," or "our"). We want you to be satisfied with your purchase. This Refund Policy explains when refunds, returns, or exchanges are available for cookbooks purchased through our Website.

1. Digital Cookbooks (PDFs, eBooks, Downloads)

Due to the nature of digital products, all sales of digital cookbooks are final.

Once a digital cookbook has been purchased and delivered (via download or email), we do not offer refunds, returns, or exchanges, except in the following cases:

• You were charged multiple times for the same product
• You did not receive access to the product due to a technical error
• The file is defective or inaccessible and we are unable to resolve the issue

If you experience any of the above issues, please contact us within 7 days of purchase.

2. Physical Cookbooks (If Applicable)

If you purchase a physical cookbook from GourmetGuidely.com, you may be eligible for a return or refund under the conditions below.

a. Returns

• Returns must be requested within 14 days of delivery
• Books must be unused, unopened, and in original condition
• Proof of purchase is required

Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or incorrect.

b. Damaged or Incorrect Items

If your cookbook arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We will offer a replacement or refund at no additional cost.

3. Non-Refundable Items

The following items are non-refundable:

• Digital cookbooks that have been downloaded or accessed
• Sale or discounted items (unless otherwise stated)
• Gift cards or promotional items

4. Refund Processing

Approved refunds will be processed to the original payment method used at checkout.

Please allow 5–10 business days for the refund to appear on your statement, depending on your payment provider.

5. How to Request a Refund or Return

To request a refund or return, please contact us with the following information:

• Your order number
• The product purchased
• Reason for the request

Email: contact@gourmetguidely.com

We reserve the right to deny refund requests that do not meet the conditions outlined in this policy.

6. Changes to This Refund Policy

We may update this Refund Policy at any time. Changes will be effective immediately upon posting on this page with an updated effective date.

7. Contact Us

If you have questions about this Refund Policy, please contact us at:

Email: contact@gourmetguidely.com

Website: https://www.gourmetguidely.com